US : 1-888-535-5668 UK : +44-80-8238-0078 AUS : +61-1-8003-57380
1. Refund policy is applicable only within 15 days from the date of delivery.
2. If the client is returning after 15 days with quality issue then 30% will be charged for proofreading and 50% for rework (The 30% & 50% is calculated as per the file length & the original cost of the file).
3. Refund policy is applicable only for category A(Excellent) and B(Good) audio.
4. We do additional round of proofreading if there is any quality issue before raising request for refund.
5. The request will be raised only if the proofread copy is not meeting the quality expectation. We require a revised copy from the client.
6. Refund policy is not applicable for Difficult audio's and Rush orders.
7. We cannot guarantee 98% accuracy for rush orders and difficult quality file. Also re-work is not applicable.
8. If the single person meets many discount, only highest percentage discounts can consider.
9. For special offers, minimum order cost is not applicable.
10. The turnaround time starts only upon the completion of the payment, and not from the time of file upload.
✓ Supports All File Formats
✓ Super Rush Services
✓ ISO 9001:2008 Certified
✓ NDA Agreements