FAQs !

The rate on a service depends upon factors such as quality of the input, length/duration of the file, transcript’s language, etc. The rates from our agency however is quite cheap for any language.

Never stress yourself with deadlines. Depending on the magnitude of your project, we provide the fastest turnaround time for all transcriptions:
File length up to 1 hour - 24 Hours
File length up to 2 hours - 2 to 3 business days
File length up to 3 hours - 3 to 4 business days
File length up to 4 hours - 4 to 5 business days
Files over 4 hours - contact the chat or sales consultant for details.

The special offer for non profit organization is limited to English transcriptions only. Non profit organizations are required to submit the tax-exemption id while uploading their file in our website.

1. The following are considered as a non profit organization:

• a. Trust
• b. Charity
• c. Human Services Programs
• d. Medical Aids
• e. Foundations
• f. Social Advocacy Organizations
• g. Professional and Trade Organizations
• h. Cooperative Organization
• i. Veterans Organization

2. Management people working in a non profit organization.
3. 10% discount for Management people under non profit organization.
4. Students and individual employees working for a non profit organization are excluded from this offer.
5. To know more about this amazing offer, feel free to contact our 24/7 customer support through online chat or toll free hotlines.
Note: Rates would vary based on audio quality and number of speakers.

We have hundreds of professional transcribers who work round the clock to deliver all your needs. They have been selected based on skills, work ethics, and over-all professionalism. With 98% accuracy and fast turnaround time, our expert transcribers are the best among the best. Call us now to get a FREE quote.

We've got hundreds of professional transcribers with relevant years of experience. They are the experts on their field and considered to be the cream of the crop. Expect ISO 9001:2015 grade services, 98% accuracy and fast turnaround time from our certified transcribers. Our services include legal transcription, language transcription, verbatim transcription and many more.

Your brand will reach a global market with the help our transcription services. Whether you need your transcription in English, Japanese, Greek, Spanish or Portuguese, our expert transcribers got it covered. We can perform transcription for all major languages spoken regionally and internationally.

We want you to experience an easy to use service. Hence, we take all the hassles away from you by providing you excellent transcription services. We offer different payment methods for our superb transcription services. We accept credit cards and debit cards from Visa, MasterCard, Amex and more. You can also opt to use PayPal.

Try our easy to use service for all your transcription needs. All you have to do is UPLOAD your files to the website with your contact details, pay online and you'll instantly receive premium transcription services to your e-mail. Still have questions? Call our 24/7 customer support or connect with our online chat.

We are fully committed to quality. Hence, our transcription is guaranteed to be 98% accurate. Once we finished transcribing your files, it will be submitted to quality inspectors for review and checking. After which, it will be submitted to another inspector for final review. If quality criteria are met, the files will be delivered to the clients.

Yes we provide verbatim transcription that includes filler words like uh, ahhs, and others. This kind of transcription is called full verbatim transcription. We do not remove filler words, speech errors and stuttering.

There are many available software online that you can use for the conversion of your files. If that's a hassle, we are more than willing to convert your files for you. We support a variety of audio and video formats that include m4a, msv, avi, wav, mp3, mp2, amr, mov and many more.

YES. We specialize in all kinds offiles involving two or more participants, or multi-speakers.These include interviews, conferences, calls, among others.Our professional team is skilled to transcribe millions of minutes of multiple speaker sources globally. We deliver accurate transcripts with the quickest turnaround possible, with minimal rate variation, based on the number of speakers.

YES. We offer discounts for high volume orders in transcription. For large-sized orders, our rates have significant price reduction. We value your trust, and try to give back genuine services in discounted packages. Simply UPLOAD files to get a FREE QUOTE 24/7. Enjoy great deals for high volume orders today.

This refers to poor quality audio or source file which is complicated, or has not been properly recorded, and will take more time to transcribe. Difficult audio may be due to factors, such as: low quality or distant microphone, noisy foreground or background, overlapping or multiple speakers, muffled or quiet recording, difficult terminology and accents, rapid speech and heavy cross-talk.

For transcription services, we support all standard file formats, including (but not limited to): MP3,MP4,WMV,AIF,M4A,MOV,AVI,VOB,AMR,OGG,WAV,CD,DVD. Should you need a customized format, we are more than happy to accommodate your requirements. Simply CONTACT US or CHAT ONLINE with our customer support team round-the-clock, and tell us what you need.

We deliver all major file formats as mentioned, to include (but not limited to): MP3, MP4, WMV, AIF, M4A, MOV, AVI, VOB, AMR, OGG, WAV, CD, DVD. Our quality, timely, and highly accurate transcripts at Wide Transcription (delivered straight to your email), may also be completed in a format tailor-fit to your project requirements. Simply tell us what you need.

Our trademark for confidential and secure processes have been unsurpassed. We value privacy, and exhaust all means to protect clients’ information and materials. Clients are safeguarded by fully-implemented Non-disclosure agreements (NDAs). Rest assured that our NDAs will uphold your right to highly confidential transcription services that are enforced to maximum standards. If you have sensitive material, we have the solutions.

Our trademark for confidential and secure processes have been unsurpassed. We value privacy, and exhaust all means to protect clients’ information and materials. Clients are safeguarded by fully-implemented Non-disclosure agreements (NDAs). Rest assured that our NDAs will uphold your right to highly confidential transcription services that are enforced to maximum standards. If you have sensitive material, we have the solutions.